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Privacy / GDPR

Privacy Notice and Cookies Policy

At Red E Web Design, I am committed to maintaining the trust and confidence of my clients and visitors to my website. Here you’ll find information on how I treat data that I keep from web development projects and collect from visitors to my website.

Website and Other Project Client Data

Usernames and passwords for control panels, hosting packages, social media accounts and other services such as MailChimp and SurveyMonkey that are required for ongoing support work, for example updating sites or designing newsletters, are kept in two anonymised ring-bound books. These are kept in locked storage. The development web browser I use is Firefox Quantum (currently v60.0.1) 64-bit. This runs on a password protected PC, behind a firewall and is protected by anti-virus/anti-malware software. Client websites are excepted from the saved Forms and Passwords in the Browser Privacy settings. So the only record of log-in details is in the two books. No development work requiring log-ins is done on any other browser or device including mobile devices.

I hold website development content including photographs from current clients*. This allows Red E to update sites with content including headers, sliders and other design work which has to be customised for use in specific parts of a site. The source files for these will include photographs provided by the client. This data is deleted after two years if it has not been needed in that time.

Website backups are generally held on remote storage within the client’s own hosting package. This is the case when the site is running on WordPress and using the Updraft backup system. Please contact your hosting supplier for details of how they keep your data secure. Red E Web Design uses 1and1.co.uk for web hosting. Please see their policies for more details.

I occasionally keep an off-site backup of a website once it has been launched and snagged. This “good copy” is a guarantee that if the hosting company fails or deletes the site and backups, there is a fall-back plan. These are stored on the Microsoft One Drive.

In addition some project data is backed up on a Western Digital external drive as per the 3-2-1 back-up procedure. This in encrypted using BitLocker and kept in locked storage.

Please do get in touch if you would like to know more about your data and associated files which may have been retained for these purposes and I will be glad to provide you with a detailed description.

The Red E website does not allow comments to be made and does not use identifiable client photographs. The Red E newsletter has been discontinued and the list, held on MailChimp, deleted.

Email addresses and emails are kept on Gmail and Hotmail accounts and accessed through a computer and a mobile device. Both these are password protected and only I have access to them. I hold emails for about two years as they may contain information that I need regarding decisions taken or information provided upon which decisions were taken. Red E does not use social media accounts.

*I define current clients as clients who have used Red E within the last two years, that being the length of time that might expire before I may need to help with domain renewals for example.

Visitors to my website

When someone visits http://www.redewebdesign.co.uk I use a third party service, Google Search Console to collect standard internet log information and details of visitor behaviour patterns. I do this to find out things such as the number of visitors to the various parts of the site. This information is processed in a way which does not identify anyone. I do not make, and do not allow Google to make, any attempt to find out the identities of those visiting my website. You can find more information on how cookies are used on my website in the Cookies Policy below. In addition Red E tracks some clients’ sites using Google Analytics by prior agreement. That data is currently retained for 26 months. As with Search Console visitor information, for example IP addresses are automatically anonymised. Please visit Google Analytics for more information.

Access to Your Personal Information

You are entitled to access the personal information that I hold. Email your request to the data protection officer Tom Orr.

Changes to this Privacy Notice

I keep my privacy notice under regular review. This privacy notice was last updated on 22 May 2018.

Cookies Policy

I use a system of classifying the different types of cookies which I use on the website, or which may be used by third parties through my websites. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies I use, why I use them, and the functionality you will lose if you decide you don’t want to have them on ymy device.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to ymy personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

How long are cookies stored for?

Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted. Cookies do lots of different jobs, like letting you navigate betIen pages efficiently, remembering ymy preferences, and generally improve the user experience. You can find more information about cookies at www.allaboutcookies.org and www.ymyonlinechoices.eu.

Cookies used on this website

Strictly necessary cookies that are required for the operation of my website are mainly the ones used by wordpress.org. They include, for example, cookies that enable you to log into secure areas of the website. Analytical/performance cookies allow me to recognise and count the number of visitors and to see how visitors move around my website when they are using it. This helps me to improve the way my website works, for example, by ensuring that users are finding what they are looking for easily. Functionality cookies and targeting cookies are not used on this website.

Third party cookies

These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work I cannot access these cookies, nor can the third parties access the data in cookies used on my site.
For example, if you choose to ‘share’ content through Twitter or other social networks you might be sent cookies from these websites. I don’t control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.

Privacy / GDPR May 23, 2018

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East Lothian, Scotland
Phone: 0786 14 300 14